
If you have a few hours to spare, check out the Banfield Pet Hospital page on the Consumer Affairs website. Seriously, we’re talking hours here folks, because what you’ll find is an endless pit of complaints by people who were left feeling far from satisfied, with pets who seemed worse-off after being taken care of by the national vet chain that’s found inside PetSmarts across the country. Many people avoid chain stores like the plague, while others are a bit more tolerant. When it comes to your animal’s welfare, you might think that the name recognition and clout of a national chain (PetSmart and Banfield) is a plus, rather than going to a local vet. But if you read any of the complaints on the Consumer Affairs page, you might think differently. What’s one reason people don’t like chains? The lack of personal attention certainly rates highly and that seems to be ...









